Our Telecom clients include large multi-national corporations & smaller domestic companies.  DIS provides low-cost access to Toll-Free Numbers & Local DID phone numbers. We also provide these clients a turn-key solution for IVR set-up and ongoing management.   Included is access to several levels of data to help maximize call- center efficiency, marketing budget and customer satisfaction.     

With the explosion of ultra fast Broadband services now available, Voice-Over-IP is a very attractive alternative for large multi-office corporations as well as small local companies.  It's not only about cost-cutting.  VOIP offers features at an affordable rate that some traditional land-line providers don't offer without the need of expensive equipment.  

Toll-Free Clients

DIS offers a full service Toll-Free Number platform that includes all of the data needed to perfect everything sales to customer service.  Understanding and utilizing the data assists in efficient staffing and helps achieve the optimum customer experience.  in many cases, DIS can deliver all of these tools without increasing costs. 

DID & IVR Clients

Local DID's look just like local phone numbers but they are much more versatile.  National Companies may use DID's in ads to give a more local appearance without the need of hiring local phone reps.  Smaller companies use DID's to manage incoming calls without the need of multiple phone lines.  A DID can be set up very much to act like a "virtual phone"  The fees for DID are typically much less.  IVR's can be set up to compliment DID's when the caller is unavailable.  You can even get a email sent when you have a voice message.